Cloudflare System Status

Intermittent 5xx errors for Cloudflare Access authentication requests

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Apr 24, 2026 - 23:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2026 - 22:02 UTC

Identified

A fix has been identified and is being deployed in a controlled rollout across impacted regions. Cloudflare engineering is observing a decrease in overall error rates as the rollout progresses. Errors will continue to occur intermittently until the deployment is complete across all affected infrastructure. We will continue to monitor and provide updates as the rollout advances.
Posted Apr 24, 2026 - 20:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2026 - 05:05 UTC

Identified

Beginning April 21, a subset of Cloudflare Access customers experienced intermittent HTTP 500 errors on authentication requests. Impact is limited to a small percentage of requests in specific geographies. Service authentication requests are seeing the highest share of the errors.

Cloudflare engineering is progressing a corrected rollout under tighter monitoring.
Posted Apr 23, 2026 - 21:05 UTC
This incident affected: Cloudflare Sites and Services (Access).